U.S. Return & Exchange Policy
Blueberry Pet gladly accepts returns or exchange of unworn, unwashed, unaltered, undamaged or defective products purchased online or by phone for delivery that shipped to a U.S. address for refund or exchange within 30 days of original purchase.
A Return Merchandise Authorization Number (RMA#) is required for us to accept and process any return. Returns received without authorization may not be accepted. Products returned must have its original packaging including protective plastic cover, garment bags, dust bags, and tags still attached.
All personalized, monogrammed, altered or final sale items cannot be returned or exchanged. Returns that do not meet our policy requirements or are not eligible for re-sale will not be accepted and will be returned to the customer.
Refunds will be made in the form of the original payment.
Items delivered by our Marketplace vendors must be returned directly to them and will not be accepted by Blueberry Pet distribution center. To return your items, please contact them and follow their instructions.
U.S. Return & Exchange Procedures
International Customer Return Options
If for any reason you are not satisfied with your international online purchase, email firstname.lastname@example.org within 30 days of the original purchase to initiate a return merchandise authorization which is required to process a return. Follow the same steps in accordance with our U.S. policy to send out your package. We will provide you with a refund including any duties and taxes originally paid on the item in the same currency and using the same exchange rate as your original order. Please note that you will still be responsible for any return shipping fees and original shipping charges. Please allow up to 2 weeks for your return to be processed.
Please feel free to contact us with any questions or concerns:
Email us at email@example.com.